Returns - Exchanges

Returns

The client shall have a period of seven days from the receipt of the order to terminate the contract and return the purchased product. The client will communicate to Lazkano Internet SL within the stipulated time and by any means admitted by law, their wish to exercise the right of termination of the contract. The returned order will be sent to Lazkano Internet S. L with postage paid. and shall be delivered together with the delivery note and, if applicable, the invoice issued by Lazkano Internet S. L..If the returned product present defects(defective product sent Lazkano Ineternet S. l. to the client), Lazkano Internet SL, will also cover the cost of the change or repair (except in those cases in which the product purchased on the web includes the manufacturer's warranty of the same in which case the customer must follow the procedure and conditions stipulated by the manufacturer itself).The customer may return any article purchased on the website of Lazkano Internet SL as long as the products have not been opened, assembled or used and retain your precinct or original packaging. If an item require assembly for use and has been riding, Lazkano Internet, SL will not accept the return, will not accept the devoución for hygiene reasons if you have used heart rate monitors with the chest strap, electro stimulators, masajeadore, armchairs etc.... If he has accepted the return, in these cases, Lazkano Internet SL, it will return the purchase money through a credit on the customer's credit card or by sending a bank transfer to the account sent by the customer.. When you make the payment of the refund, will be deducted the shipping back, if the item has been sent with free postage, or not pay the freight if the customer paid for such carriage. If a different product requested by the client was delivered by mistake by Lazkano Internet SL, it will be withdrawn and you will be given the correct product at no additional charge to the buyer.For any incidence related with the return of articles of our shop can contact our customer Care department via email: info@todo-deporte.com

Changes

The client shall have a period of seven days from receipt of the order to make the change on the product purchased. The client will communicate to Lazkano Internet SL within the stipulated time and by any means admitted in law. The item to change will be sent to Lazkano Internet SL with postage prepaid and shall be delivered together with the delivery note and, if applicable, the invoice issued by Lazkano Internet S. L , in perfect condition. The freight back and ida are charged to the customer. The customer can change any article purchased on the website of Lazkano Internet SL as long as the products have not been opened, assembled or used and retain your precinct or original packaging. If an article you need to mount to use and has been riding, Lazkano Internet, SL will not accept the change, not accept change for hygiene reasons if you have used heart rate monitors with the chest strap, electro stimulators, massagers , chairs etc.... If you have accepted the change, in these cases, Lazkano Internet SL, it will send the item requested by the customer freight collect and will be charged the difference through the agency of transportation or transfer bancariao, whether to make a payment, they will pay the difference of the article. through a payment on the customer's credit card or by sending a bank transfer to the account sent by the client..If you must pay for your order, you will be charged the shipping back if the item if it has been sent with free postage, or will not be paid the freight back if the customer paid for such carriage. It will continue the processing of the returns.. If a different product requested by the client was delivered by mistake by Lazkano Internet SL, it will be withdrawn and you will be given the correct product at no additional charge to the buyer.For any incidence related with the change of articles of our shop can contact our customer Care department via email: info@todo-deporte.com